You have questions. We have answers.
Where does Lowside Ship?
Right now, Lowside ships to all 50 United States. We are not currently shipping International orders, but are working on a process to make that possible. If you are an International customer, please reach out to us.
How long is the Shipping Time (Part 1)?
Most orders are shipped via First Class Mail or Priority Mail through the United Postal Service. These services typically put orders in your mailbox within 2-4 business days. Being located in the center of the United States certainly helps us ship products to you faster.
How long is the Shipping Time (Part 2)?
Depending on certain times of they year, some of our shirts are printed on demand. This is the only reasonable way we can offer all of the products we offer. Because of that, some items will have an added in transit time due to production, usually 1-3 days. If you have questions about which items these are, please contact us.
How do Lowside shirts fit?
Lowside shirts are an athletic fit. If you are in between sizes, we suggest that you order the larger of the two sizes.
Why did I only receive part of my order?
Often times, items are shipped in separate packages. If you have a concern, please reach out to us, but more often than not, all items in an order will arrive at the same time or within a day or two.
I made a mistake on my order, how do I change it?
Please reach out to us with any corrections as soon as possible. We will absolutely try to get it fixed. Please contact us with your order number and a description of what you would like fixed. If it's not too late, we will get it taken care of!
How do I track my order?
All orders should be followed up with a tracking number immediately following shipment. If you do not receive this tracking number, please contact us and we will take care of it.
I need to contact someone immediately, how do I do that?
Please email email@example.com and we will be happy to assist you
What is your return policy?
Lowside wants you to be pleased with your purchase. Items that are unworn and unaltered may be returned up to 30 days after the date of purchase for full refund or exchange.
Where is Lowside Golfwear based out of?
Lowside is run out of our hometown in Wichita, Kansas. Some of our on demand orders will ship from the east coast.